tag:blogger.com,1999:blog-7858515624047752516.post7684512508055056035..comments2023-11-11T08:34:19.624+00:00Comments on Small Fysh in a big pond: When the Internet of Things doesn't play nice, who can help? Tado Home Heating?Tobie Fyshhttp://www.blogger.com/profile/00257880150199305678noreply@blogger.comBlogger8125tag:blogger.com,1999:blog-7858515624047752516.post-52692519350609036892018-02-14T12:08:48.133+00:002018-02-14T12:08:48.133+00:00Shame that it still appears to be an issue, mine w...Shame that it still appears to be an issue, mine was back in 2015! The replacement bridge worked for me, support was good if you contact them.Tobie Fyshhttps://www.blogger.com/profile/00257880150199305678noreply@blogger.comtag:blogger.com,1999:blog-7858515624047752516.post-20834318509898101872018-02-13T22:07:26.890+00:002018-02-13T22:07:26.890+00:00the new bridge have sync issue which tado is aware...the new bridge have sync issue which tado is aware about in one year now (2017-2018), in my case I connected the device to the Cisco managed switch and the sync is only 10mb/s however if the switch has been rebooted the todo bridge do not reconnect.<br />I returned to the old bridge which do sync at 100mb/s and I must say is stable !! Adriannoreply@blogger.comtag:blogger.com,1999:blog-7858515624047752516.post-61049120054466622352015-03-31T22:31:14.515+01:002015-03-31T22:31:14.515+01:00Sorry for the delay in a reply Marty, was sorted b...Sorry for the delay in a reply Marty, was sorted by tado sending me a replacement bridge. Hope you got it sorted. Tobie Fyshhttps://www.blogger.com/profile/00257880150199305678noreply@blogger.comtag:blogger.com,1999:blog-7858515624047752516.post-17335848256094076202015-01-30T11:33:15.888+00:002015-01-30T11:33:15.888+00:00So it seems like they have sold and sent me a faul...So it seems like they have sold and sent me a faulty product! I have emailed them and no one has bother to help me! When I get home tonight I shall uninstall and send back for a full refund! Shame as I did not want to use NestAnonymoushttps://www.blogger.com/profile/07587581207148600429noreply@blogger.comtag:blogger.com,1999:blog-7858515624047752516.post-71883818013357676632015-01-30T10:16:54.089+00:002015-01-30T10:16:54.089+00:00I eventually (after going through loads of trouble...I eventually (after going through loads of troubleshooting) got a replacement bridge that worked straight away. I would contact tado (support@tado.com) and reference this post as I know I've ruffled a few feathers :-)Tobie Fyshhttps://www.blogger.com/profile/00257880150199305678noreply@blogger.comtag:blogger.com,1999:blog-7858515624047752516.post-11703391956765906782015-01-29T23:04:49.705+00:002015-01-29T23:04:49.705+00:00I have same issue! Tado came today was so excited!...I have same issue! Tado came today was so excited! However bridge will not connect! Hope they sort it! I have emailed them also before I saw this saying I think the bridge is faulty!Anonymoushttps://www.blogger.com/profile/07587581207148600429noreply@blogger.comtag:blogger.com,1999:blog-7858515624047752516.post-37347727222448815372015-01-01T14:40:52.605+00:002015-01-01T14:40:52.605+00:00Tado have said that they have purchased a HH5 to t...Tado have said that they have purchased a HH5 to test against. I would think we will see a new firmware for the Tado to get around the issue. My money back guarantee has been extended so they seem committed to fixing the problem. Nice to know I'm not alone. Tobie Fyshhttps://www.blogger.com/profile/00257880150199305678noreply@blogger.comtag:blogger.com,1999:blog-7858515624047752516.post-82606996752188579062015-01-01T14:11:29.458+00:002015-01-01T14:11:29.458+00:00I'm having almost the same problem with exactl...I'm having almost the same problem with exactly the same HH5 hardware. In my case the hub appears in the table correctly labelled but connection drops after a few hours. Things are restored with a bridge power off and restart but this only lasts so long. Installed last night and all was well but 5 bridge restarts since then. Would be interested to know where the integration issue is - I suspect it is the DHCP IP allocation.<br />Keen to know how this goes or its money back guarantee time here too. <br /><br />JezAnonymoushttps://www.blogger.com/profile/11243886234366952205noreply@blogger.com